Privacy Policy

1. Introduction

Welcome to Cadence ("we", "our" or "us"). We are committed to protecting your privacy and ensuring that you have a positive experience using our cycling application ("App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application available on the iOS and Android platforms.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

2.1 Personal Information You Provide

When you create an account or use the App, you may provide us with:

• Account Information: Name, email address, profile photo, and authentication credentials
• Profile Information: City, bio, cycling preferences
• Bike Information: Brand, model, year, components, and maintenance records
• User Content: Photos, comments, ride descriptions, and posts you share
• Communications: Messages you send through the App and support requests

2.2 Information Collected Automatically

When you use the App, we automatically collect:

• Device Information: Device model, operating system version, unique device identifiers, and mobile network information
• Usage Data: Features used, screens viewed, actions taken, time and duration of use
• Performance Data: App crash reports, diagnostics, and performance metrics
• Log Data: Access times, pages viewed, app version, and referring URLs

2.3 Location Information

Precise Location Data: We collect precise GPS location data only when you actively start a ride and have granted location permissions. This data is essential for ride tracking, route mapping, speed calculations, and segment detection.

Background Location: With your explicit permission, we collect location data when the App is running in the background. This enables continuous ride tracking even when your screen is off or you are using other apps. You can disable background location access at any time through your device settings.

Live Location Sharing: During group rides, you may choose to share your real-time location with other participants. This is an optional feature that you control.

2.4 Payment and Subscription Data

When you subscribe to Cadence PRO or purchase training plans, we collect transaction-related information. We do not store credit card data directly. Subscription payments are processed by Apple (App Store) or Google (Google Play). Training plan payments are processed by Stripe. We use RevenueCat to manage subscription status and verify access entitlements.

2.5 Health and Fitness Data

We collect fitness-related data including distance traveled, speed, elevation gain, ride duration, and pedaling cadence. This data is used to provide ride statistics, track your progress, calculate achievements, and power the leaderboards.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App's functionality
• Track and record your cycling rides with GPS accuracy
• Calculate statistics, personal records, and achievements
• Enable social features including group rides, following users, and the feed
• Power segment leaderboards and competitive features
• Send push notifications for ride invitations, social activity, and maintenance reminders (with your consent)
• Personalize your experience and provide relevant content
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and abuse
• Comply with legal obligations
• Analyze usage patterns to improve the App (in an aggregated and anonymous manner)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Other Users

Based on your privacy settings, other users may see your profile information, rides, statistics, and activity. You control the visibility of your content through the App's privacy settings.

4.2 Service Providers

We share information with third-party service providers that perform services on our behalf:

• Firebase (Google): Authentication, database, storage, analytics, and crash reporting
• Google Maps: Map display and route visualization
• Apple/Google: Push notification delivery and subscription payment processing
• RevenueCat: Subscription management and access entitlement verification
• Stripe: Payment processing for paid training plans and creator payouts

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Storage and Security

Your data is securely stored using Firebase services provided by Google. We implement industry-standard security measures including:

• Encryption of data in transit (TLS/SSL)
• Encryption of data at rest
• Secure authentication mechanisms
• Access controls and monitoring
• Regular security assessments

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights and Choices

6.1 Access and Control

Through the App, you can:

• View and edit your profile information
• Control the visibility of your rides and profile (public, friends only, or private)
• Manage live location sharing preferences
• Configure push notifications
• Delete individual rides or posts

6.2 Data Portability

You may request a copy of your personal data by contacting us at the email address below.

6.3 Account Deletion

You may delete your account at any time through the App's settings. Upon deletion, we will remove your personal information from our active databases. Some information may be retained in backup systems for a limited period or as required by law.

6.4 Location Permissions

You can revoke location permissions at any time through your device settings. Note that this will disable the ride tracking functionality.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services to you. Ride data and statistics are retained to maintain your history and achievements. You may request the deletion of your account and associated data at any time through the App's settings or by contacting us.

After account deletion, we may retain certain information as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).

8. Children's Privacy

The App is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under these ages. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it is used
• Right to request the deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

11. European and Brazilian Privacy Rights (LGPD/GDPR)

If you are located in Brazil or the European Economic Area (EEA), you have certain rights under the Brazilian General Data Protection Law (LGPD) and the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Our legal basis for processing your personal data includes: (a) your consent, (b) performance of a contract with you, (c) compliance with legal obligations, and (d) our legitimate interests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last updated" date, and, when appropriate, sending a notification through the App. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any changes constitutes your acceptance of the new Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, your privacy rights, or our data practices, please contact us at:

We will respond to your inquiry within 30 days.